Returns and Exchanges


Free returns & exchanges
Free returns worldwide

Returning your Corals
To return or exchange your Corals, click on the following link https://returns.yayloh.com/retailer/corail and upload your return label. Once the return label printed, you must put back your sneakers in the original box, in their original state, to stick the the return label on the package and then to drop it off a post office. Upon receipt of your package, we will do the exchange or the refund depending your choice.

Exchanges are sent free of charge to the nearest collection point. If no point is accessible, they are sent directly to your home. Refunds are made upon receipt of the return. They will appear in your bank account within 3 to 10 days.

Returning your Corals
You have 30 days to return your Corail from the date of delivery. For the Christmas period, our returns times are extended. For any order placed now, you have until the 15 January to ask for a return label. We can only take back the pairs if they are in their original condition and packaging. To be sure, we recommend that you only try on your pair indoors and only take the necessary steps to judge the size and aesthetics. If you decide to return your Corals, put them back in their original packaging and send them back to us using the return form you will have received.